Coupons

ai& supports promotional discount codes at checkout. If you have a coupon code, you can enter it during purchase to get a discount on your credit top-up — you still receive the full credit amount you selected.

How it works

When you apply a coupon:

• You pay less — the coupon reduces the amount charged to your card
• You get full credits — your balance is credited with the amount you originally selected
• No expiry on credits — credits don’t expire, regardless of how you purchased them

Example: You select $100 of credits and apply WELCOME10 (10% off). Stripe charges your card $90. Your account balance goes up by $100.

Applying a coupon

1. Go to the billing page at console.aiand.com/settings/billing.

2. Click “Purchase Credits” and enter the amount you want to buy (e.g. $100).

3. Click “Purchase” — you’ll be redirected to Stripe’s secure checkout page.

4. Click “Add promotion code” on the Stripe checkout page and enter your code.

   

5. Review the discount — Stripe will show the original amount, the discount, and the final total.

   

6. Complete payment. Once processed, your balance is credited with the full amount you selected.

Viewing applied coupons

Your payment history on the billing page shows:

• Credits — the amount added to your balance
• Amount — what was actually charged to your card
• Coupon — the coupon code applied (if any)

Troubleshooting

“The code you entered is invalid” — Coupons have usage limits and expiry dates. Double-check the code, or reach out to whoever sent it to confirm it’s still active.

“This code has expired” — The coupon’s validity period has ended. Contact the issuer for a new one.

“You’ve already used this code” — Some coupons are single-use per customer.

Questions?

If you have a coupon that isn’t working or need help, contact support@aiand.com.