# Coupons

Source: https://staging-docs.aiand.com/billing/coupons/

ai& supports promotional discount codes at checkout. If you have a coupon code, you can enter it during purchase to get a discount on your credit top-up — you still receive the full credit amount you selected.

## How it works

When you apply a coupon:

- **You pay less** — the coupon reduces the amount charged to your card
- **You get full credits** — your balance is credited with the amount you originally selected
- **No expiry on credits** — credits don't expire, regardless of how you purchased them

Example: You select $100 of credits and apply `WELCOME10` (10% off). Stripe charges your card $90. Your account balance goes up by $100.

## Applying a coupon

<Steps>

1. **Go to the billing page** at [console.aiand.com/settings/billing](https://console.aiand.com/settings/billing).

2. **Click "Purchase Credits"** and enter the amount you want to buy (e.g. $100).

3. **Click "Purchase"** — you'll be redirected to Stripe's secure checkout page.

4. **Click "Add promotion code"** on the Stripe checkout page and enter your code.

   <Image src={couponInput} alt="Stripe checkout with 'Add promotion code' button" width={500} />

5. **Review the discount** — Stripe will show the original amount, the discount, and the final total.

   <Image src={couponApplied} alt="Stripe checkout with WELCOME10 applied showing 10% off" width={500} />

6. **Complete payment.** Once processed, your balance is credited with the full amount you selected.

</Steps>

## Viewing applied coupons

Your payment history on the [billing page](https://console.aiand.com/settings/billing) shows:

- **Credits** — the amount added to your balance
- **Amount** — what was actually charged to your card
- **Coupon** — the coupon code applied (if any)

## Troubleshooting

**"The code you entered is invalid"** — Coupons have usage limits and expiry dates. Double-check the code, or reach out to whoever sent it to confirm it's still active.

**"This code has expired"** — The coupon's validity period has ended. Contact the issuer for a new one.

**"You've already used this code"** — Some coupons are single-use per customer.

## Questions?

If you have a coupon that isn't working or need help, contact [support@aiand.com](mailto:support@aiand.com).